2018 – Year of the Challenge


I am glad 2018 is behind me and I am also glad 2018 happened to me ! By far, this was a tough year to me personally and professionally and when you are an entrepreneur, the line is very thin, often disappearing. The year left me with more learnings than any other year in the past dozen or so years 🙂 It also made me a stronger person than any other year in the past. So what made 2018 a special year ? Lets take a quick look.

As the year started, one of our major clients ran into some normal business issues and had to slow down drastically in a quick time frame. The impact was huge for a small firm like Cabot, but thanks to the amazing team we have here , we were able to pull things off reasonably well as the year progressed. It was a wake up call for me as I was getting somewhat complacent from the growth we have been enjoying in the past years. After a lot of filtering and fine tuning, Cabot now focuses on the vertical of Healthcare solutions and the horizontal of Cloud Engineering. The restructuring was much needed to bring long term clarity in vision and now with a clear road map for the next year, I am comfortable to be in charge of a motivated team all set to march towards its goals. I have always told positive stories from the team and from my life, but I learnt this year that there is nothing wrong in sharing a challenging story or a challenging time. It was painful to say goodbye to some Cabotians this year as they chose to fight a different battle than us, but I am sure our paths shall cross again, and that too not too far from now. And to those who chose to stay back and join the fight with us, thanks a lot for your dedication and belief in Cabot and I promise not to let your hopes down !

We also chose a new home for us in the US, Chicago ! The decision was easy once we chose Healthcare to be our domain of choice, we already had close to 10 customers in the domain and most in and around Chicago. With access to other regions in the US and to India, Chicago serves our purpose well. I also spent 12 weeks this year in Chicago, meeting a lot of fellow entrepreneurs and strategizing for the future. Going ahead, I will be splitting my time equally between Chicago and Kochi to further develop both operations. Thats a big change coming up in 2019 and I look forward for that.

And we have another winner from Cabot, EventOrg. For years we have toyed with the idea of developing a product on the side while we focus on our Services line of business. We aptly used the slowing down of the services sector for us to create a strong team behind our event management product, EventOrg. We have had great reviews from our test launch of the product in the Indian market and 2019 looks to be a promising year as we gear up to launch the product in US.

Personally too it was a bit of a challenging year, as this was the first time I spent a considerable time away from family at a single stretch. Thanks to the strong support of friends and family, both me and Vani managed to pull this off amazingly well. The spiritual grace was still on me as I ended up in an Airbnb in Chicago owned by Abhiney who is a follower of Sri Lahiri Mahasaya and Swami Paramahamsa Yogananda. The ensuing peace in the next three months was definitely not by chance. I also used my time in US to catch up with many of ex colleagues and friends and it was a great year of catchup ! After coming back to Kochi, I do sense that my little ones were not that forgiving towards my three month US stunt 🙂 . We also had a fair share of health challenges in the family and by God’s grace and again with support from friends and family, survived the curve balls there as well. Not many marathons to boast this year, but I am planning a few in 2019 !

On top of all this, Kerala was hit with the worst floods in a century this year. The massive destruction and loss of lives called for great efforts in rebuilding the state. I was fortunate enough to be of some help to people during the floods and also after the fact to help some with much needed support. This was made possible through the Rotary network of which I am part of. A positive outcome of the floods were the team building that happened with several Rotary leaders during the one week of flood relief operations in Kochi. My daughter Veda also became a full time volunteer during those days and learnt first hand how to work in a team during a distress situation.

2019 holds a lot of hope for Cabot and for me. Dreams waiting to become reality, Promises waiting to be fulfilled and Plans waiting to be executed and it is in those Plans that I have my faith

Thank you for being part of our journey in 2018 and I look forward to seeing you in our trip next year too !

Wishing you all a great holiday season in 2018 and a very happy new year in 2019 !



As I stood there and watched the train move away, I could feel a part of me moving with it. The dark glass window of the AC compartment denied me another look at the person sitting inside, but in my mind I could see them also looking out the window and maybe they could see me, so I waved my hands at the black window, aimed at nothing. And within minutes, the entire train had passed in front of me and I was staring at the big X cross mark of the last compartment of the train. The platform  – which about a minute ago was full of people running around with bags big and small, looking for their respective coaches and rushing to get to their seats, tea vendors trying to make a quick sale, porters helping people with their bags , ticket examiners dealing with the last minute travellers looking for seats – was now nearly empty. To me, it felt like everyone was in my mind space and they all just left me alone, standing in the platform, now staring at a very distant train as it sped away from me. All I could feel was the emptiness and my mind raced back to many such good byes in the past, some turning out to be final goodbyes.

Though the train station good byes are far more harder just because of the fact that in about a minute or so, the crowd vanishes and you are left standing there alone, they are usually a temporary separation only to be seeing each other again in a few months time. The kind of international airport goodbyes of families or children migrating to other countries have more far reaching impact.
During one such trip back from India to Canada is when I saw my dad alive for the last time. I walked into the airport after the hugs and kisses and he was standing right there at the entrance waving his hands and as I passed through the security gate, I looked back for one last time and there he was , in his white shirt and dhoti , waving at me for the last time. About nine months later I came flying down , almost two days after he took his last breath.
Another train goodbye had me standing in the station and my youngest uncle seated inside on a short train trip to Trivandrum. We were supposed to meet again in couple of weeks time and it was rather unique that I actually went to the station to see him off. He is a very frequent traveller and always makes his own arrangements. That particular evening, he wanted a drop at the train station and I was home and drove him there and since we were engrossed in some conversation, went inside the station to see him off. Little did I know that I will never see him again !

Goodbyes are always a hard thing, no matter where it happens. By now, I realise that we can make all the plans we want, but reality is a different story. In our family, we have made even the daily routine good byes to school, office etc stand out and be special 🙂 Even when rushing out to catch the bus or train, we make sure every person in the family has been seen and shown a ‘tata’ the indian way 🙂 .

The two sweet and poignant memories of goodbyes I have are from Denver and Halifax. After a four year stint in Denver, Vani and I packed our stuff in the car and started our drive towards Halifax, as our brethren waved us goodbye on the parking lot of MacDonalds on Hampden Ave. And then years later, the scene repeated in Halifax International Airport , as we bid adieu to our friends at the Tim Hortons and walked into the security gates to board our flights to India. Of course, we have been meeting all these friends more or less every year and hanging out whenever we get a chance, but the tinge of sorrow felt on that day while waving the goodbye still stays in a corner of my heart.

Kabhi alvidha na kahna..

The Art of doing brevets (unsupported long distance endurance cycling)

From time immemorial, humans have always had this urge to push their limits and achieve something extraordinary. Though many would think of these acts as means to impress fellow humans, it is actually to convince oneself of their abilities and to test oneself against standards set by self and not others. Brevets are long distance cycling events, ranging from 200 to 1200 or even more kms. I got introduced to the brevet some two or three years ago by the folks at the Cochin bikers club who were organizing the rides. I clearly remember trying to dissuade my friend Shibu when he is said he is going on a 200 km brevet ride, I thought it was the craziest thing to do and did everything I could to stop him. But good for him (and later for me ! ) he didnt listen and went on the ride to Athirapally anyways and had a ton of fun doing it. It is still touted as the most fun, most challenging 200 BRM organized by Cochin.

Brevet Riding

I have participated in 5 brevets so far, with successful completion in 3 and a DNF in the other two. Each brevet was a different riding experience and a teaching experience. Brevets are never easy, even the 200 kms ones on a more or less flat terrain. They test your endurance, patience, time management, team skills, grit, determination, pain tolerance, creativity etc etc The list is long and I could keep going 🙂 The point is it is not just about physical fitness to ride 200 kms on a cycle.

Preparation for the brevet starts with studying the terrain where you will be riding. Some people who live in the neighbourhood can train in the same brevet route, but for others that wont be possible Riding the same route adds familiarity and makes it easy on the day of brevet but it also takes away the element of surprise , whats the fun in that ! So, understanding the terrain prepares the mind for the ride. Local weather conditions play a very big part in the ride. It helps to know the weather to dress accordingly for the ride.

A general read up on brevets is also a good preparation. So that you wont be like my friend Jay who rode the recent 200 K brevet, but had no idea he had to reach the control points on time. So in the end, he did ride 200 kms, but missed almost all of the control points and finished some 18 hours after the start !

Training for the actual riding part of the brevet should start months before the actual ride and it is based on the distance you want to ride. For a 200 KM brevet, you should have atleast rode a 100 or 130 kms prior to the actual brevet ride. And most riders do not do any long distance biking the week before the brevet, finishing all their training some seven days in advance and letting the body recover with some light exercises for the week.

Hydration is the key part of this endurance biking event. It is a good idea to start hydrating the body two to three days before the actual event and also load some sodium and carbs. This will prevent muscle cramps during the ride. While riding also it is important to remember to keep sipping on that water bottle every 15 minutes or so, even if you dont feel thirsty. Don’t wait for the thirst to strike you for drinking. Same goes for hunger. Though heavy meals are not recommended on a brevet ride, snacking throughout the ride on dry fruits, nuts, choco bars etc will fuel your ride continuously and make you energized throughout.

Cycling in general is a solo sport and brevets are definitely meant to be a solo event, the man and the machine on the road unsupported ! But many of us like to do these kind of fun rides as a group.If you have a team to ride with, it is always more fun (thats what I think). You can motivate each other, support each other if needed (changing a flat tire in the middle of nowhere is a prime example) and just be there for the other person. Brevet is not a race and there are no podium finishes, so it does not matter if you finish first or last, all it matters is that you finish it !

Last but never the least is time management part of brevet. A brevet is all about timings. Before you start the ride, read the control point timings, you need to be at each control point before it closes. The timing is set at an average speed of 15 km.per hour, so it is definitely a doable task, but when you throw in couple of snack breaks and stretch breaks, suddenly your average speed needs to be 18 or 19 km/hr to meet the timings. So plan well and mentally note down the timings you would like to achieve for each CP and keep that in mind as you ride along. In a team, usually there is one person who is in charge of the time and he or she makes sure others stick to it.

On longer brevets, you need to plan to catch some sleep in between to avoid exhaustion. This means your average should be well above the stipulated 15 so that you can shave off some precious hours for a nap. When practising for the brevet, try to push your limits by riding faster.

These are just some notes based on my experience of riding. I finished a 200 KM brevet last night and it felt wonderful to reach the final control point.

After Brevet completion

Of course there are some aching joints, blisters etc, but those are the rewards of this great sport of brevet ! Enjoy riding !

Do Sweat the Small Stuff

Recently, I was invited to speak at a local event where high scoring students from Grades 10 and 12 were honoured with awards. It was heartening to see a crowd of 52 students showing excellence in their studies and this was from a small sector of the society.

While I am in no doubt about their academic callibre and the bright future that awaits them in the corporate world, I did tell them to sweat the small stuff and not just focus on their studies too hard.
And this ‘small stuff’ includes things such as letter writing, spelling , grammar, team work, respect, humility and the list goes on and on. A few of these are my pet peeves.
I invariably get to see about 10 to 15 emails from young graduates seeking job opportunities in our organization (We do get around 100 emails a day, unsolicited, but most of them go to a job specific email id which I dont get to see only the HR does, these others come to some of our other email ids to which I subscribe to) and it is very sad to say that hardly one of them is written properly. And yes, I do open and read all of them.
Most of the emails dont have any addressing to begin with and then, if they address also, it is not proper. Formatting is non-existent, no punctuations whatsoever and grammar and spelling are absolutely alien to these folks. You get the picture, right? An absolute disaster of an email from folks who have secured 70% or more in their engineering studies ! Appalling !  And to think that letter writing is taught in our schools in grade 4 !
So, my request to all young grads out there would be to focus a bit on the small stuff as well and do take an effort to learn a bit of email etiquette. And of course, learning a bit of grammar and spelling wont kill you at all

Of Mentors and Mentoring

Last evening our team at Cabot bid farewell to two young engineers who decided to pursue their career dreams outside of Cabot. They had both spent between three to four years with us and they were both brilliant in their own ways, technically and otherwise. As I was standing in the corner watching their farewell speeches and the toasts given to them by their colleagues , I felt really happy and proud. A bit sad too, but definitely more happy and proud than sad, and here’s why.

As a young organization, Cabot had long ago decided that we want to mould young engineers by being their first employer and by imprinting in them great values essential for tomorrow’s leaders and I am not talking about just programming skills, which they could easily master from the internet within matter of few days.

As the world around us rings the funeral bell of Indian IT outsourcing as we know it, we need to be in a much more advanced state of engineering and technical leadership rather than being coding body shops and that’s exactly what our Graduate Engineer Trainee (GET) program does. This six month long initiative lays the foundation to groom a viable candidate into a successful software engineer.

But our work has just begun, so we can’t stop and rest there.

Whenever I think back of the good old days of my programming life, inevitably what stands up in my mind is the countless discussions that I have had with my team leads, career coaches , HR managers and so on. All of these wonderful people played a great role in shaping up my career to the point where it is now Of course companies such as Compuware, DMR , Fujitsu all had big budgets and resources for these, where as a tech starthup such as Cabot might not be able to match them. But that should not be a reason for a Cabotian to be left behind. And so, CLAP was born !

Cabot Leadership Acceleration Program (CLAP) is a recent initiative launched at Cabot to provide the much needed  Mentoring & Coaching in terms of leadership – both technical and managerial . The program is designed as a partnership between HR and Delivery teams with external resource of a qualified Leadership Coach.  To keep things simple, our team members decide what they want to learn and we offer programs that match their needs. The simple white board acts as the dashboard for the program and it reminds us day in and day out of the significance of continuous learning !

The leadership training requirements white board in our office
So when I stand in the corner of the next meeting and listen to the achievements of our young team members, I can take pride in the fact that Cabot and CLAP  had a role to perform in their transformation. We have planted the seeds and nurtured the saplings to good plants. As they become trees and start bearing fruits, it is for everyone to enjoy. And as for these youngsters flying away in search of greater glory and new horizons, I am sure we have groomed some of them to be boomerangs !

Cycling Thoughts – 2

Today is a beautiful day. A day when I really enjoyed being on the saddle and experienced the pure pleasure of biking, for all the same reasons why I started enjoying biking in the first place.

So, what’s different today then?

I started biking a bit seriously around 2001, when my friend Ron Singer introduced me to the concept of MS Bike tour and fund raising for it. I participated in the next five or six MS Bike tours raising funds for the cause and also getting some good biking done in and around Nova Scotia. After my return to India, I shunned from biking here because of the heavy traffic and no proper bike lane etc. It was my friend Shibu who convinced me that it is indeed not that difficult to bike in Kochi and he rekindled the passion for biking some two years ago and since then I have tried to ride an average of 400 kms every month, with lows of 100 and highs of 800 in certain months 🙂

Kochi and the places surrounding Kochi are great places to explore on the bike. With lots of backwaters and beaches around, almost all our rides had a wonderful destination and add to that some great local food to try out in every ride. Being on the bike seemed to free my mind and imagination. The morning activity set the mood and pace for the rest of the day and it also brought me friends whom I would not have met otherwise. And who wouldn’t want to start their day with some best buddies, riding and joking and sharing stories?

And then I started to become a bit more competitive in the rides. I joined brevets. Now my timing was important, I wanted speed, so I upgraded to a road bike. Changed to cleats so that my effort would be less. Started to time my rides and monitor my speed and distance. You get the drift. And then , all of a sudden, while riding a couple of weeks back, I realized that I was not enjoying the ride anymore. I was actually not comfortable riding the bike, period.

What could be wrong? I analyzed and the answer was right there. I had forgotten why I started riding, I had complicated the simple task of going for a ride with gadgets and by adding different parameters to it. I wasnt so sure of why I was riding anymore.

So today, I went back to basics and took my old bike and went for a casual spin and it felt so good, as if I was born again. The simple pleasure of not having to worry about anything and just riding was priceless. I did not put a speedometer in my bike, I did not track the ride in my fancy phone app , I just rode for pleasure and that brought me to my original reason to love riding the bike.

As an entrepreneur, every once in a while, there are situations that question the very essence of our activities. People become entrepreneurs for different reasons. And as the enterprise grows, it becomes complex and there will be issues that will force us to look at the very existence of the business and justify the need for it. It is easy to get distracted or even discouraged and ready to throw in the towel. And today I got the lesson that it might be good to think about why we chose to be an entrepreneur in the first place.

From a personal perspective, building an organization was the challenge I liked the most when I wanted to join Cabot to take it to the next levels of growth. And as long as that challenge is still valid, there is no reason for me to look for new challenges 🙂 At the core of the business plan, lies this challenge and there are many peripheral challenges around it. And I am not saying we can ignore the peripheral challenges, but every once in a while it might be good to refocus on the core problem and make sure your efforts are still on tackle that challenge.

I guess the same theory applies to many things in life. Always remember why you wanted to do anything in first place and if you can still find happiness doing that, go back to it 🙂

I still plan to do brevets and timed rides, just that once in a while I would like to enjoy my ride just for the sake of the ride. Happy riding folks !

Your Boss’s Work-Life Balance Matters as Much as Your Own

Leaders decide where the followers go, as simple as that.